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Returns / Refunds

Returns & Exchanges
   Uptown Dog Cape Cod® wants you to be completely satisfied with
   your purchase. If you are unhappy with your purchased item, we
   will gladly accept your exchange/return within thirty days from
   the shipping invoice date. The returned item(s) must be in a
   unused and unwashed condition with the original packaging and
   price tags. We will exchange or refund your item(s) for their
   full value less shipping and handling. Used merchandise can only
   be returned if the item is damaged or defective. Return shipping
   charges are the reponsibility of the customer and the returned
   items should be insured for its full value. Food, treats and
   sale items are final sale and cannot be returned or exchanged.